Service Agreement

This SERVICE CONTRACT (this “Agreement” or this “Service Contract”), effective on the date you purchase a subscription, is made and entered into by you, and Staak Studio Limited.

The following terminology applies to these service agreement: “Client”, “You” and “Your” refers to you. “The Company”, “Ourselves”, “We”, and “Our”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves.

Staak Studio Services is a digital production service offered by Staak Studio Limited.

By purchasing a support plan services from Staak Studio Services, you are accepting the following agreement between Staak Studio Limited, and you. Staak Studio Services support plans renew every month and this agreement renews as well. As part of the subscription, Staak Studio will provide digital design and development production support, according to your purchased plan.

1.0 Mutual Cooperation

We agree to use our best efforts to fulfil and exceed your expectations of getting regular help for digital production tasks. You agree to aid us in doing so by making available to us needed information pertaining to the work to be briefed in and to cooperate with us in expediting the work.

2.0 Terms of Payment

Staak Studio Services is offered as a monthly service with no long term payment contract. Staak Studio is offered with fixed and customisable plans. You will be asked to pay on services.staak.studio for your selected monthly plan. You will pay online for your selected plan. Your purchased subscription will auto-renew each month from the date of original purchase.

3.0 Cancellation of Plans

You can reach out to us to cancel your subscription or you can do it from the Cancel my plan section on our customer portal. Your subscription will cancel on the last date of your current paid month or current subscription period. You will not be billed for the new month, however, you can continue to use the subscription till the last date of the current subscription.

4.0 Refund Policy

If you are on a monthly support package, you can change plans or cancel anytime by emailing services.staak.studio. There are no lock-in contracts, and all of our plans are month to month, which means you can cancel any time before the start of your next billing cycle. If you are on an annual support plan you can still change plans or cancel anytime (If you cancel your subscription before 12 months, you will be charged at the monthly rate for your used months in the annual contract) and you will be billed monthly.

5.0 Staak Studio Services’ Responsibility for Releases

We shall obtain releases, licenses, permits, or other authorisation to use testimonials, copyrighted materials, photographs, artwork, or any other property or rights belonging to third parties obtained by us for use in performing services for you (If applicable).

5.1 Client Responsibility for Releases

You guarantee that all elements of text, images, or other artwork you provide are either owned by you or that you have permission to use them.

6.0 Ownership

You’ll own the visual elements that we create on your behalf. We’ll give you source files and finished files and you should keep them somewhere safe as we’re not required to keep a copy. You own all elements of text, images, and data you provided, and all files unless someone else owns them (third party).

Upon termination of this agreement, Staak Studio shall transfer, assign, and make available to you all property and materials in its possession or control belonging to you.

7.0 DISCLAIMER

THE FOREGOING WARRANTIES BY EACH PARTY ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NEITHER PARTY SHALL HAVE ANY LIABILITY WHATSOEVER FOR ANY COVER OR SETOFF NOR FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.0 Confidentiality

Staak Studio acknowledges its responsibility, both during and after the term of its appointment, to use all reasonable efforts to preserve the confidentiality of any proprietary or confidential information or data developed by Staak Studio on behalf of you or disclosed by you to Staak Studio.

9.0 Period of Agreement

This Agreement shall become effective on the date you purchase Staak Studio’s monthly service and shall continue until you have an active paid subscription to the Staak Studio service.

10.0 Modification of Agreement

Staak Studio reserves the right to modify this agreement. Staak Studio will notify you about modification.

11.0 Termination of Cause

Either party to this Agreement may terminate the Agreement if the other party defaults in the performance of any of its material duties and obligations and the default is not cured within thirty (30) days of the receipt of notice of said default, or if the default is not reasonably curable within the said period of time unless the defaulting party commences cure within the said period of time and diligently proceeds to cure the default.

12.0 General Provisions

12.1 Governing Law and Jurisdiction

This Agreement, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by, and construed in accordance with, the laws of England. Each Party irrevocably agrees that the courts of England shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation.

12.2 Representations and Warranties

The parties each individually represent and warrant that each has full power and authority to enter into this Agreement and to perform all of their obligations here under without violating the legal or equitable rights of any third party.

12.3 Entire Agreement

Except as otherwise set forth or referred to in this Agreement, this Agreement constitutes the sole and entire Agreement and understanding between the parties here to as to the subject matter here of and supersedes all prior discussions, agreements, and understandings of every kind and nature between them as to such subject matter.

12.4 Severability

If any provision of this Agreement is held to be illegal, invalid, or unenforceable under any present or future law, then that provision will be fully severable. In such instance, this Agreement will be construed and enforced as if the illegal, invalid, or unenforceable provision had never comprised a part of this Agreement, and the remaining provisions of this Agreement will remain in full force and effect.

End of agreement. Version 1. Date Published: 11/07/2023.